We are currently seeking a dedicated and customer-oriented individual to join our team as a Night Porter. As a Night Porter, you will play a crucial role in ensuring the safety and satisfaction of our guests during the overnight hours. This position is on call and includes weekends.
Guest Assistance: Provide exceptional customer service by assisting guests with inquiries, check-ins, and check-outs during the night hours.
Security: Monitor and ensure the security of the premises, taking necessary actions in case of emergencies or disturbances.
Front Desk Operations: Handle reservations, answer phone calls, and perform administrative tasks during the night shift.
Maintenance Support: Conduct routine checks of the property and report any maintenance issues promptly.
Sales and Marketing: Actively promote and sell available rooms to walk-in guests, maximizing occupancy rates.
On-Call Availability: Be available on call to assist guests between 9.30 am to 7 am on weekdays and 8 pm to 7 am on weekends.
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